Sevenpointsconsulting.com – Because Passion Matters…

WE BRING PASSION TO OUR PROJECTS

Imagine everything Salesforce and beyond to grow your business

Customer Service with Service Cloud

You’ve worked hard to find your customers. Now make sure that you delight them with outstanding customer service with reliable, transparent and fast resolution of issues. Our experienced team will show you how to stay on top of issues, keep your customers happy and engaged them through the support lifecycle through multiple communication channels.

Empower Your Customers

Reimagine collaboration and staying in touch with your customers and partners! Make them feel like they are part of your eco-system by letting them contribute to issue resolutions, knowledge articles and so much more. Give them the ability to self-serve without waiting on you because we understand that information must be available readily. Let’s talk communities!

What We Do Best

We piece complex business puzzles together because who doesn't love puzzles!

A journey of 1000 miles begins with the first step

Salesforce.com is a vast cloud-computing platform and just figuring out where to begin can be a daunting challenge.

Our experienced team will help you define an implementation roadmap, complete with goals and detailed requirements to get you to your desired destination.

We'll build your solution using our Agile-based development process with multiple prototype reviews during development.

What are you looking for? We pride ourselves in our problem solving ability using the Salesforce.com platform and all it's related applications. Here are just a few areas in which are exceptionally good at:

Set Goals
Envision the future of your business
Define Requirements
Let's talk about your needs
Build Iteratively
Be a part of your solution every step of the way
Delivery & support
Experience the power of a solution done right

Our Team

Bringing business know-how and Salesforce.com expertise to solve your businesss problems

Raaj Shinde

Co-Founder

Raaj brings over 30 years of international sales experience and software development to the table. He is a skilled technologist and strategist and loves to help clients chart a path to success with Salesforce.com.

Jim McGrath

Co-Founder

Jim is passionate about the value of cloud-computing and how Salesforce.com will help your company market, sell and retain customers better than ever before.

Nina DiMeglio

VP Services

Nina brings 25+ years of customer service operations to help our customers get the most out of Salesforce.com Service Cloud. Nina also oversees the delivery of project services to ensure customer delight.

Testimonials

Read our appexchange reviews here!

Working for Honeywell, I deal with consultants across the globe. I have worked with the best and the worst the market has to offer. SevenPoints surpassed all my expectations. I find the key difference between SevenPoints and other consulting firms is their ability to decompose complex technical models down into workable solutions. SevenPoints talks processes and people not 1’s and 0’s.

Brandon Monahan

Tridium – a Honeywell Co.

The SevenPoints team, led by Raaj, has been a valuable asset to developing Salesforce to its full potential, adapting successfully to a large, diverse field and general office user base. We have had successful collaboration for 2+ years, using custom and standard Salesforce components, where SevenPoints provides excellent quality and communication throughout each individual project.

Keri Shooshanian

Ford Motor Co.

As CIO, I work with many consulting firms across the US. What differentiates Sevenpoints from other firms is their business expertise and their experience solving complex business problems. They brought tremendous business acumen and domain expertise in Sales and Marketing to the project and did a fantastic job by turning Sales Cloud into a strategic weapon for us.

Patrick Baca

Entertainment Partners

We are North America's best kept salesforce.com secret